Customer Testimonials from the 2021 Hailstorm Events

Below are some of our Customer Testimonials from the 2021 Hailstorm Events.

See what our customers are saying about Platinum Hail Management Solutions!

 

“The boys were very detailed, very particular. I feel it came back better than it went in. They didn’t give it back to me dirty, so I was also impressed with that. The outside was amazing. The inside was perfect. I was very happy.”


“The work that needed done was explained very well and was done in an amazing amount of time. The customer service was also wonderful, and the work done was fantastic. Thank you so much.”


“Great service. Kept me informed on a regular basis as to how repairs were progressing. Vehicle was detailed prior to return. Very impressed with quality of repairs and service.”


“Platinum Hail did an immaculate job on the repair to my hail damage on my vehicle. It was almost a write off and they repaired and restored it like new. I was extremely impressed with their craftsmanship along with their very helpful and friendly team.”


“Fantastic customer service. Quicker repair time than expected, great communication during repair and staff at the workshop very friendly.”


“Very happy with the team at Platinum Hail who were so helpful and organised. Thank you for looking after me.”


“Very professional and friendly service. Updates were extremely helpful. Work was completed much more quickly than expected.”


“This company is absolutely state of the art the customer service was absolutely impeccable. I would absolutely recommend this company to anyone who has ever seen effected by hail damage. “


“We were extremely impressed with Platinum Hail.  They were extremely professional, very timely, advised updates as the work progressed and very thorough.  We would highly recommend PHMS.”


“Very quick turnaround time, very approachable. Overall happy with the final result. The call centre is amazing, and all deserve to be rewarded for their consistency in communication.”


“Great job! Every time I came in everyone was extremely friendly from the workshop to the girls in the office.   Couldn’t believe how quick the repairs were!”


“Friendliest and nicest company to deal with! Highly recommend. They did a great job on repairing the hail damage to my car and it was ready a week earlier. Thank you!”


“Everyone I dealt with was very professional and helpful. Having the car picked up and dropped off was fabulous.”


“Everyone was polite, professional, and patient. My car was ready long before I anticipated. It was a very unexpected and welcome surprise to have my car detailed, thanks! I also made a mistake and returned my rental car to that location instead of Europcar, and they planned for it to be collected for me. Thanks!”


“Thank you for cleaning my car, you did a great job. Very happy with it all – from start to finish.”


“Thank you for the quick and efficient job you did for my car.”


“Love the internal detailing… my car was a bit dirty when I dropped it off, but when I picked it up it looked like a brand-new vehicle!”


“Very professional, they went over and above. I was impressed.”

 

At PHMS we pride ourselves not only on providing the highest levels of customer service coupled with high-quality repairs for a competitive price, but also specialising in rapid response to weather events – specifically relating to hailstorms – for insurance companies across Australia.

If you have any questions regarding PHMS and the services we provide, please contact our friendly team on 1300 076 717.