The thought of being without a vehicle, even for a day can hit us hard, especially if our employment depends on it.\u00a0 Lynette MacCormack is a care officer in the disability services.\u00a0 Her 2016 White Mitsubishi ASX SUV was parked in the driveway at home when suddenly the clouds turned dark grey and the air became distinctly chilly. The feeling of helplessness set in as it was too late to move her car out of harm\u2019s way.<\/p>\n
\u201cThe hailstorm came from nowhere,\u201d Lynette said. \u201cThe hailstones were like baseballs. It was incredibly hard to believe it was happening.\u00a0 When the hail came down, it was like rocks hitting the roof of the house, deafening, and the car was pelted.\u00a0 I couldn\u2019t do anything. I thought it was risky to go out, as the hail could have hurt me.\u201d<\/p>\n
The body of the car couldn\u2019t escape being dented.<\/p>\n
\u201cI live on the Gold Coast, working in Loganlea. To consider even being without my vehicle was a nightmare and sent me into a panic mode of how am I going to get to work?,\u201d \u00a0Lynette recalled.\u00a0 \u201cAs a residential care officer in disability services, my vehicle is crucial to my employment as others rely on me to help get them through their day.\u201d<\/p>\n
RACQ vehicle insurance ensured a smooth repairs procedure from start to finish, putting Lynette in contact with Platinum Hail Management Solutions (PHMS) to have a damage assessment carried out.<\/p>\n
\u201cI had to take my car to the assessment centre in Loganholme and was given a booking date to return for the damage to be repaired,\u201d she said.\u00a0 \u201cI realised it wasn\u2019t just me as hundreds of cars were damaged in the storm. I thought the process to get so many cars ascertained was impressive.\u201d<\/p>\n
Lynette continued, \u201cI returned a month later with my vehicle, leaving it at the assessment centre. I was driven to the Europcar rental service which took away the stress and transportation issues. I did not need to panic. \u00a0It was a smooth transition from dropping my car off to being delivered to Europcar to collect the rental.\u201d<\/p>\n
Lynette\u2019s Mitsubishi ASX needed extensive work to the passenger fender, roof, side panels from front to back, as well as other scattered dents.<\/p>\n
PHMS not only impressed Lynette by returning the car looking as good as new again, staff also understood her work situation and kept in contact by phone.<\/p>\n
\u201cThe quality of the panel work and paint job is fabulous \u2013 very pleased, indeed,\u201d she said.<\/p>\n
\u201cArlene (in the office) kept me informed and up to date.\u00a0 I was concerned I would be paying a huge rental car bill which did not happen as PHMS understood the financial hardship it was going to cause.\u00a0 I highly recommend PHMS for all hailstone repairs\u201d.<\/p>\n","protected":false},"excerpt":{"rendered":"
The thought of being without a vehicle, even for a day can hit us hard, especially if our employment depends on it.\u00a0 Lynette MacCormack is a care officer in the disability services.\u00a0 Her 2016 White Mitsubishi ASX SUV was parked in the driveway at home when suddenly the clouds turned dark grey and the air […]<\/p>\n","protected":false},"author":3,"featured_media":174,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[2],"tags":[15,4,17,9,16,18,14,13,3,6],"yoast_head":"\n