WHEN a severe storm hit the Sunshine Coast on November 12 last year, hailstones the size of cricket balls battered the car Jill Guilfoyle considers her \u201cbaby\u201d.<\/p>\n
The 2010 white Honda Civic Sedan received a couple of dozen dents in the bonnet, the roof and the boot.<\/p>\n
Jill and her husband Peter had just moved to Sippy Downs that weekend and found themselves in the path of the unfolding hailstorm.<\/p>\n
\u201cMy son has a V8 Mercedes and has already had one car written off with hail damage, so you can imagine which car was going into the garage \u2013 it wasn\u2019t the Honda,\u201d Jill joked.<\/p>\n
The Honda was instead parked as close to the house as possible, under the overhanging eaves for protection. Unfortunately, the car received severe storm damage.<\/p>\n
Jill said most of the dents were able to be repaired with PHMS\u2019s non-evasive \u201cmassaging\u201d from the inside because the paintwork hadn\u2019t been affected. However, one large dent near the windscreen, required the roof to have some paintwork completed by the PHMS specialist Painting Team.<\/p>\n
\u201cPHMS were going to originally repair the car at the Forest Glen Facility but at the time, I couldn\u2019t manage to get there,\u201d Jill said. \u201cI kept putting it off but I was impressed with how they kept in touch. They were very good. The director himself, Robert, came from the Gold Coast to Sippy Downs and checked the car thoroughly. He was very efficient and just a lovely man.\u201d<\/p>\n
Jill saw the well-drilled PHMS team in action at Forest Glen and was able to watch a video over a cup of coffee of the dent removal procedure.<\/p>\n
\u201cThey\u2019re so thorough,\u201d she said. \u201cI\u2019m very impressed with the company. I couldn\u2019t speak highly enough of my insurer, RACQ, either. All were wonderful.\u201d<\/p>\n
A hire car was organised through her insurance and two weeks later, Jill had her \u201cbaby\u201d back \u2013 washed and vacuumed as well. The personalised service is where PHMS really shines in Jill\u2019s eyes.<\/p>\n
\u201cThe staff themselves were brilliant,\u201d she enthused. \u201cThey kept in contact with updates. They\u2019re very committed. It makes you feel like you\u2019re special. They organised a truck to collect and return it. I didn\u2019t have to do anything.\u201d<\/p>\n
The finished product after the repairs passed her son\u2019s test. Jill said her son was \u201cvery pedantic\u201d about car repairs and had gone over the Honda \u201cwith a fine-tooth comb\u201d. \u201cHe couldn\u2019t fault it,\u201d she said. \u201cThe car looks perfect.\u201d<\/p>\n
PHMS followed up with a phone call to ensure Jill was completely satisfied. She\u2019s ecstatic!<\/p>\n
\u201cIt\u2019s not just the workmanship, it\u2019s the contact between the client and the business,\u201d she said. \u201cI don\u2019t think I\u2019ve ever had a company that committed to a job. Well done! I\u2019d recommend them to anybody.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"
WHEN a severe storm hit the Sunshine Coast on November 12 last year, hailstones the size of cricket balls battered the car Jill Guilfoyle considers her \u201cbaby\u201d. The 2010 white Honda Civic Sedan received a couple of dozen dents in the bonnet, the roof and the boot. Jill and her husband Peter had just moved […]<\/p>\n","protected":false},"author":3,"featured_media":90,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[2],"tags":[],"yoast_head":"\n