Mother nature doesn’t give much notice when hail storms are about to strike. Large hailstones the size of golf balls when you are stuck in traffic are unavoidable.
At PHMS, we set up Emergency Hail Catastrophe Repair Centres throughout Australia. In this article, we explain our facilities and how our Platinum Hail Repairs are coordinated with our expert team.
A matter of days after a massive hail storm on the Sunshine Coast in Queensland, our team of rapid event response specialists were up and running in the heart of the disaster zone.
In only four weeks our state of the art, Emergency Repair Centre was fully operational.
Our Facilities Included:
- Office, Administration and Production Areas
- Spray Paint Booths
- Parts Division
- Panel Shop Trimming
- PDR Specialists
- PDR Specialists and Car Storage
- Quality Control and Finishing
- Light Tunnel and Customer Handover Section
The Forest Glen, Sunshine Coast Emergency Hail and Repair Centre was 5,000 Sqm and housed multiple spray booths, baking ovens, fully automated spot welders and light tunnels for inspections.
Each week the Repair Centre and PHMS team processed an incredible 120 complex conventional vehicle repairs, including replacement turrets along with full PDR repairs.
The Team at the PHMS Sunshine Coast facility comprised over 50 specialists, including;
- Administration Staff
- Managers
- Quality Control
- PDR Technicians
- Panel Beaters
- Spray Painters
- Parts Personnel
- Paint Preppers
- Buffers
- Trimmers
- Car Washers
Customer Experience:
The customer experience included a waiting area, plus hire car pick up and drop off.
Proudly Australian Owned and Operated:
At PHMS we are Australian owned and operated by directors with over 50 years of combined experience specialising in rapid response for insurance companies across Australia. We are industry leaders and provide platinum service with end to end hail management solutions.
If you have any questions regarding PHMS and the services we provide, please contact our friendly team on 1300 076 717.