Platinum Hail Management Solutions – The Richlands Facility

The Halloween hailstorm that hit Springfield in 2020, gave people more than just a fright.  The damage bill is now $800 million with twelve thousand claims to private cars.

At Platinum Hail Management Solutions, we help people get back on the road.  We pride ourselves in providing the highest levels of customer service and high-quality repairs for a competitive price. At PHMS we are weather event rapid response specialists, for insurance companies across Australia with a particular strong focus on hailstorms.

Only a week after the October storms in 2020, we established the Emergency Hail Catastrophe Repair Centre at Richlands. As of April 2021, it was the largest of our PHMS facilities at 12,000 square metres, with a full team to match.

Platinum Hail Management Solutions – Richlands Facility

Vehicles were repaired by our specialists using both Paintless Dent Repair and Conventional Repairs.  Inside the Richland facility there are 4 x spray paint booths, with highly experienced spray painters and dedicated paint preppers.  Alongside are prep areas with paint trotters and a paint correction specialist.

Platinum Hail Management Solutions – Richlands Facility – Spray Booths and Spray Painter

PHMS’ panel beaters are the best in the business when it comes to hail repairs, using the very latest in welders.

RACQ Auto Glass gets drivers seeing clearly again with replacement windscreens and recalibration and with a Parts Division onsite, the process is streamlined.

PHMS signature light tunnels are used for inspections.  A dedicated quality control manager looks over every car ensuring a flawless finish.   Customers are provided a comfortable waiting area, plus Europcar hire car pick up and drop off.

Platinum Hail Management Solutions – Richlands Facility – RACQ Auto Glass and PHMS Custom Built Light Tunnel

The facility processed 150 repairs per week on average, of both PDR and conventional work.  In six months PHMS Richlands had successfully repaired more than 2000+ vehicles.  While Richlands is one of the largest operations, we also had facilities at Bribie Island and Loganholme.

PHMS Loganholme was a Paintless Dent Repair (PDR) hub.  Housing PDR technicians, glass repairs, trimming and management as well as hire car pick up and drop off.

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Platinum Hail Management Solutions – the Australian owned and operated industry leader in End-to-End hail repairs.

If you require assistance with your hail damaged vehicle, please feel free to drop in and one of our friendly staff will assist you.